Contact Us

QLife phone and webchat are open from 3pm – midnight every day.

Demand for QLife services is growing and at certain times of the day you may have difficulty getting through on the phones or webchat.

We regret any distress caused by having to wait, or not getting through, and encourage you to continue trying, or call again at a different time.

We are unable to offer support via email, however, we really value your feedback.

Please use the links below for general enquiries or to provide feedback.

Help outside of service hours


For all ages
13 11 14

Kids Helpline

For anyone 25 or under
1800 55 1800

Suicide Callback Service

If you’re experiencing thoughts of self-harm or suicide
1300 659 467

Outside Australia?

Unfortunately, QLife only has capacity to provide services in Australia. Other services that may be able to help (or point you in the right direction):

  • www.ilga.org (The International Lesbian, Gay, Bisexual, Trans and Intersex Association) - view their Member Organisations (searchable by country)

For crisis intervention and suicide prevention, you may find the resources or helplines listed within these websites useful:

For help to seek asylum from persecution:

  • www.amnesty.org (Amnesty International) – try searching for Amnesty International in your local region & available services

General Enquiries

"We are always going to remember where we were. I wonder, how do you adequately get that across? I guess by making that comparison, to the dismissal or the apology or landing on the moon, that it’s that big for our community."

QLife Partners

Acknowledgement of Country


QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.

Acknowledgement of our Elders


We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.