QLife phone and webchat are open from 3pm – midnight every day.
Demand for QLife services is growing and at certain times of the day you may have difficulty getting through on the phones or webchat.
We regret any distress caused by having to wait, or not getting through, and encourage you to continue trying, or call again at a different time.
We are unable to offer support via email, however, we really value your feedback.
Please use the links below for general enquiries or to provide feedback.
Unfortunately, QLife only has capacity to provide services in Australia. Other services that may be able to help (or point you in the right direction):
For crisis intervention and suicide prevention, you may find the resources or helplines listed within these websites useful:
For help to seek asylum from persecution:
QLife National Team
National LGBTI Health Alliance
PO Box 51
Newtown NSW 2042
"When I was volunteering on the phones, it was the conversations with mothers that were especially moving. It was a joy, hearing that moment I never had, with another mother. A lot of parents are now more chilled regarding sex and gender. Our social temperature will be changed by the kids of the future."
QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.
We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.