Talk it Out


CALL 1800 184 527       Open Online Chat


Asking for help and support can take many forms. Sometimes, it’s about counselling, but for many people it’s also about a welcoming conversation, a chat about the news or a place to go to read the best evidence-based tips available about mental health yourself, at your own pace. Sometimes it’s about expressing the negative experiences you’ve received, sometimes from people or services who should know better about your sexuality, body and gender identity. Sometimes it might be that you’d like to put your thoughts in an email, and get some returned information within 24 hours about the places close to where you live you might be able to access face-to-face. All of this is the mission of QLife Australia.



Help Near You


For some people, a chat with QLife is absolutely enough to help with focus and clarity about whatever they are struggling with. Of course other people would like ongoing mental health care. While QLife isn’t designed to be your primary source of this kind of care, we’ve probably got some great choices to help you find someone in the community in which you live. We’re gathering together Australia’s best database of supporters of LGBTI people, and are committed to finding these strong connections and professionals nationwide.







Visit our YouTube channel

Welcome to QLives! As Australia’s nation-wide project for LGBTI people we hear and share in the stories and experiences of people we have contact with every day of the year. We’re happy now to present the stories of some individuals within our diverse and varied LGBTI communities, people brave enough to show that our stories are important and moving.

We understand that for many people, the hearing and watching of stories is an early way into understanding that they, too, can ask for help, or that help is available for their loved ones. These stories are a way to see a facet your own story in the experiences of someone who has been there, and, maybe too, to see a way through your own current struggles.

QLives is a way for us as a whole community to be open to our individual differences, while respecting that just perhaps we are all in this together.

QLife Guides




We have created a set of resources for health professionals who may be working with LGBTI people and communities, and who are looking for information to help inform or guide their practice.


To see the range of topics covered in the guides, click the link below. 



View all guides






QLife is working on improving the following search function. If you can’t find what you are looking for then  we encourage you to CONTACT US!




Contact QLife




QLife phone and chat are open from 3pm to midnight in your state or territory, every day.

If you find your call isn’t being picked up, keep trying until you can get through. If you are waiting a long time in the chat queue, keep your window open until a counsellor is free to chat with you. Sometimes it can take a while to get through to us.


To contact us for general enquiries & feedback (not including support), you can email our office at



Chat support





Phone support


1800 184 527

QLife Terms and Conditions


Getting help outside of service hours


If you need immediate help outside of 3pm and midnight, QLife suggests the following 24/7 nation-wide services.



For all ages

13 11 14


Kids Helpline

For anyone 25 or under

1800 55 1800

Suicide Callback Service

If you’re experiencing thoughts of self-harm or suicide

1300 659 467