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Have your say: 2024 QLife service user survey

We are inviting people who have used QLife to participate in our June 2024 survey. The survey is open NOW until 5th July 2024!

Your opinion is important to us.

It’s an opportunity to contribute to improving the services that we offer to you and other LGBTIQ+SB people and their friends & family.

We would appreciate your honest and constructive feedback to help us deliver the service you need.


QLife Updates

8 May 2024

We're pleased to announce the launch of the QLife Impact Report 2024. This document, with artwork by designer Jacq Moon, outlines the broad goals of QLife's services, how we work towards those goals, and the ways that QLife has made a difference for LGBTIQ+SB communities in the years 2022 and 2023.

27 March 2024

Compliments

We've added a new Compliments box to our feedback area. Click here to check it out

09 January 2024

Post Contact Survey

QLife is excited to be able to offer service users who call us the opportunity to participate in a phone based, post contact feedback survey. Service users will be able to hold on the line at the end of the call and answer 3 quick questions, using the buttons on their phone. Participation is optional, but we do appreciate and listen to your feedback.

Things to know when contacting QLife

While we aim to respond to calls as quickly as possible, sometimes the service is in very high demand and we may not be able to get to everyone. We understand that it can be disappointing not to be connected to a peer, and encourage you to try us again a little later if this happens. If you or someone you know is interested in volunteering as a QLife peer supporter, click here.

If you have any feedback, please speak with your peer, or complete the user feedback survey here. We appreciate that with all changes there may be things that don’t go quite right. We will work quickly to resolve any issues that are identified.

What is QLife

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QLIFE IS HERE FOR YOU

QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, gender, bodies, feelings or relationships.

WE KNOW HOW TO HELP

The QLife family includes hundreds of highly experienced LGBTIQ+ staff and volunteers Australia-wide. If you’re looking to connect with someone to explore what’s going on in your life, we’re here to take your call or webchat.

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are safe here

Trusted people to turn

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RESPECT AND TRUST IS KEY

Your privacy is our priority. You can trust our dedicated peer workers. QLife is an anonymous service you can rely on.

TO HELP LGBTIQ+ PEOPLE THRIVE

We’ve got some great resources for community members and health professionals, including QGuides, QLives and our LGBTIQ+ referral database

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we're here

QLife Partners

Acknowledgement of Country

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QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.

Acknowledgement of our Elders

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We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.