3PM to MIDNIGHT, EVERY DAY
09 January 2024
Post Contact Survey
QLife is excited to be able to offer service users who call us the opportunity to participate in a phone based, post contact feedback survey. Service users will be able to hold on the line at the end of the call and answer 3 quick questions, using the buttons on their phone. Participation is optional, but we do appreciate and listen to your feedback.
04 January 2024
Expression of Interest: QLife Consumer Advisory Group
QLife is now accepting applications to join our new Consumer Advisory Group! Please click HERE to read the "Expression of Interest (EOI) and learn more about what this opportunity involves and how to submit your interest.
To listen to an audio version of the EOI please click the following link (will open an audio file in a new window) Consumer Advisory Group EOI Audio
To find out more about what it means for services to partner with consumers and how your voice matters, you can download the Australian Commission on Safety and Quality in Health Care’s “Partnering with Consumers: A guide for consumers” HERE.
14 December 2023
Information Statement Updated
We've updated our QLife information statement to be more specific about how we use data to understand and map the demand for QLife. You can check it out HERE- scroll down to section 6 for the updated info.
While we aim to respond to calls as quickly as possible, sometimes the service is in very high demand and we may not be able to get to everyone. We understand that it can be disappointing not to be connected to a peer, and encourage you to try us again a little later if this happens. If you or someone you know is interested in volunteering as a QLife peer supporter, click here.
If you have any feedback, please speak with your peer, or complete the user feedback survey here. We appreciate that with all changes there may be things that don’t go quite right. We will work quickly to resolve any issues that are identified.
QLife provides anonymous and free LGBTIQ+ peer support and referral for people in Australia wanting to talk about sexuality, identity, gender, bodies, feelings or relationships.
The QLife family includes hundreds of highly experienced LGBTIQ+ staff and volunteers Australia-wide. If you’re looking to connect with someone to explore what’s going on in your life, we’re here to take your call or webchat.
Your privacy is our priority. You can trust our dedicated peer workers. QLife is an anonymous service you can rely on.
We’ve got some great resources for community members and health professionals, including QGuides, QLives and our LGBTIQ+ referral database
QLife acknowledges the Traditional Owners of country throughout Australia, their diversity, histories and knowledge and their continuing connection to lands, waters and communities. We pay our respects to all Australian Indigenous peoples and their cultures, and to Elders of past, present and future generations.
We pay our respects to those amongst the lesbian, gay, bisexual, trans, and intersex communities who have worked to support the improved health and wellbeing of their peers, children, families, friends, and country. We honour the elders in the diverse communities of which we are a part and we celebrate the extraordinary diversity of people's bodies, genders, sexualities, and relationships that they represent.